Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it differently, they’re trapped in an AI maze. The most common complaints include ...
On a recent flight from Atlanta to Austin, Keisha McCotry got trapped in an AI maze. She was trying to reach her airline to ...
There is a broad reckoning in Ukraine: Washington can no longer be relied upon as a supporter. But Kyiv still has agency on the battlefield and can seek increased support from Europe. By ...
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