Intercom, now called Fin, has launched Fin Operator, an AI agent that manages customer service AI, signaling a new phase in ...

Forbes’ newest Best Customer Service list identifies the leaders in providing consumers the best experience and sense of loyalty. But what does that actually look like? To dig deeper, you talk to ...

Meyerowitz is this year’s recipient of the Sony Outstanding Contribution to Photography Award. Photo: Henry Roberts for Observer The range of images on display in this exhibition is disappointingly ...

An administrative role meant for artificial intelligence (AI) agents within Microsoft Entra ID could enable privilege escalation and identity takeover attacks, according to new findings from ...

Best known for his role as Ron Swanson on Parks and Recreation, Offerman plays a former professional wrestler reconnecting with his estranged daughter in Margo's Got Money Troubles.

In an interview airing on "60 Minutes," President Trump described the moment he was rushed out of the White House Correspondents' Dinner after a gunman charged a security checkpoint. Mr. Trump said he ...

Getting a job playing in the NFL is nothing like getting an entry-level job in any other field. At the NFL Combine, Texas A&M receiver KC Concepcion was headed into a formal interview with the ...

Forbes contributors publish independent expert analyses and insights. This article outlines how to use ChatGPT to master job interviews. It advises researching company problems deeply, crafting ...

Recently, the Miami Heat saw their frustrating 2025-26 NBA season come to an end with an overtime loss to the Charlotte Hornets in the nine vs ten game of the play-in tournament. The Heat looked to be ...

Deadheads can now stream 424 concert recordings, including many hitting streaming services for the first time, via Play Dead, a subscription service on Nugs. The service partnered with Grateful Dead ...

In this episode of the Explore Oregon Podcast, host Zach Urness talked with U.S. Forest Service chief Tom Schultz about the controversial reorganization plans for the federal agency. The plan to move ...

Everyone should work a service job at some point in their life. In all honesty, I don’t love it. I quickly become a grumpy, cynical server who doesn’t hide her RBF very well to the ungrateful ...