If you haven’t been to the doctor lately, there might be some new changes as you check-in in at Essentia Health. Essentia is using a new way for patients checking in for their appointment with health ...

As healthcare continues to evolve, the ability to listen at scale and act with empathy will define the leaders of tomorrow.

Virtual nurse Adrienne Sanchez prepares to connect with a patient at LMH Health. Telemedicine isn’t a new concept in health care. Connecting with your health care provider online is a great way to get ...

Clear says that the program has freed up more than 1,500 hours of staff time and resolved duplicate patient records, reducing ...

Consumers deserve and expect a pleasant, predictable registration experience. As hospital leaders, we must meet or exceed those expectations to maintain a competitive advantage. A few years ago, we ...

Cedars-Sinai is marking Patient Experience Week 2024 with activities to honor team members and the impact they make in the lives of patients every day. The medical center's Patient Experience Team was ...