U.S. Immigration and Customs Enforcement plans to open a national call center to help local and state law enforcement ...

ICE plans to establish a "National Call Center" to help law enforcement track unaccompanied migrant children for potential ...

ICE wants to create a round-the-clock facility that could handle 6,000-7,000 calls per day related to immigration enforcement ...

In the early weeks of the administration, an internal ICE memo reported by Reuters and The Guardian laid out an effort to ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

The Employment Security Department (ESD) is adjusting unemployment benefits call center hours to help process the growing ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

5 Types of Call Centers to Attract and Serve Your Customers Your email has been sent Discover how you can leverage different types of call centers to improve customer support and enhance operations.

Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, with the potential for future expansion.