Over the past few years, Amazon Connect expanded into generative- and then agentic AI-powered capabilities. For example, at AWS re:Invent 2025, Amazon Connect announced 29 agentic AI features ...

AWS expanded Amazon Connect into four agentic AI tools for supply chain, hiring, customer service, and healthcare workflows, with humans still in control.

We face huge capital gains tax bill because an investment fund is closing and we must sell our £60,000 holding - what can we ...

Amazon Web Services on April 23 announced the acquisition of NLX (nlx.ai), a conversational AI platform, folding it into Amazon Connect — AWS's cloud contact center offering. The company argues the ...

TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced that TTEC Digital has ...

It took a California book lover nearly 20 years to collect 16,000 e-books on her Amazon Kindle, then a hacker took over and they all vanished "in the blink of an eye." ...

ASU student Ansh Arora vanished before picking up his parents at Phoenix Sky Harbor. Now, Tempe police say he has reunited with his family.

30 Amazon gadgets transform daily tasks for seniors with smart tech like auto-folding wheelchairs, pill reminders, and heated ...

Amazon, New York Life, Intuit and others use Vapi’s API-native enterprise voice AI platform for building, deploying, and ...

Amazon is warning that a wave of highly convincing account scams is now targeting hundreds of millions of customers, turning routine shopping into a potential security risk. The company says attackers ...

With two weeks left in a formal public consultation closing May 29, the UK’s Information Commissioner’s Office (ICO) is ...

Vapi, the voice AI startup, has announced a $50 million funding round to make all calls extraordinary.  When a customer calls a business, they aren’t looking ...