The event took place in a massive building in the center of London, with two full floors dedicated entirely to SANS courses. Each training room was assigned to a different course, and during my class, ...
Will AI really change the Service Desk? Anyone who works in an IT office knows this: between tickets, locked accounts, and last-minute requests, the service desk is the invisible heart of the company.
“We’ve seen that Open Source has been used more and more by organizations. IT monitoring tools in particular are strongly adopted in Europe ” commented Jeffrey Hammond, Principal Analyst at Forrester ...
The NetEye Conference 2025 in Verona offered a full day of d eep-dive sessions, live use cases, and peer-to-peer learning – ...
Anyone who works in an IT office knows this: between tickets, locked accounts, and last-minute requests, the service desk is the invisible heart of the company. Lately, though, everyone’s talking ...
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