New Agentic Studio capability reduces handle time, improves first contact resolution, and lowers service costs for complex ...

The ShinyHunters extortion gang stole personal information belonging to over 119,000 people after hacking the Vimeo online ...

SugarAI, provider of the award-winning intelligence-driven sales automation platform, today announced it has been named Customer Experience Solution of the Year in the 2026 ERP Today Awards. The award ...

A central goal of the program is an AI‑first customer service strategy, with Hansen's AI Virtual Agent embedded directly into CIS workflows to automate high‑volume customer interactions.

Discover the role of customers in driving revenue, along with how businesses analyze customer behavior to enhance marketing ...

ServiceNow Inc. today unveiled a broad expansion of its artificial intelligence platform, stressing governance, security and ...

When you want to add a new section to the page, Wix gives you three options: Pick from pre-built design templates, start with ...

Vibe coding in the enterprise is a recipe for a hangover; if you use AI to generate code without first extracting the specs, ...

The cyber gang ShinyHunters stole data from Vimeo at Anodot and put it on the darknet. Have-I-Been-Pwned has now included it.

As China’s AI competition intensifies, SenseTime is shifting toward multimodal AI, lower-cost models and overseas expansion ...

The Virginia Department of Motor Vehicles (DMV) announced that it will have its first woman appointed commissioner.

Broker and Correspondent Products NFTYDoor, an end-to-end digital HELOC platform, is now operating as a fully independent ...