It's been a tough week for Capital One, with a lawsuit and system outage hitting back-to-back as other big US banks enjoy positive headlines around stellar fourth-quarter earnings. On Tuesday, the Consumer Financial Protection Bureau sued the bank,
Capital One is under fire for offering paltry savings account rates to current customers. Here’s what you need to know.
Federal regulators said in a lawsuit on Tuesday that the giant bank deliberately underpaid savings account interest, even as rates rose.
The bank said it was experiencing a “technical issue” with a third-party vendor, impacting some account services like deposits and payment processing.
"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
The Consumer Financial Protection Bureau is suing Capital One, which it says kept customers in the dark about higher-yielding savings accounts.
FOX Business reached out to Capital One for comment. It’s the latest blow to the financial institution, which is being sued by the Consumer Financial Protection Bureau (CFPB) for allegedly misleading customers by not notifying them of account options that paid higher interest rates.
Capital One customers faced outages that have prevented some from accessing direct deposits, paying bills and more.
Capital One is defending itself from the CFPB's claims that it cheated customers out of billions of dollars in interest payments.
The Consumer Financial Protection Bureau has filed suit against Capital One for allegedly misleading customers about its high-interest savings accounts.
Capital One was sued on Tuesday by the U.S. Consumer Financial Protection Bureau, which accused the bank of illegally cheating customers who held its flagship "high interest" savings account out of more than $2 billion in interest payments.