People have been reselling items for as long as they’ve been buying them. But the combination of climate change urgency, tightening personal budgets, and advanced e-commerce technology has created the ...

SAP Sales Cloud and SAP Emarsys have been recognized as leaders in multiple categories in the G2 Spring 2025 Reports. G2 recently announced its spring Grid reports, which are based on candid customer ...

The top sustainability trends in 2025 show how concern for the environment and the planet’s future isn’t limited to consumer buyers. More and more, it’s driving B2B decision making. Recent research ...

We’re thrilled to share that SAP Sales Cloud has once again demonstrated its leadership in customer relationship management, earning top honors in the G2 Summer 2025 Grid Reports. As the world’s ...

Forget staycations. Travel trends 2025 are all about people getting out of the house to see what the world has to offer. Five years after the pandemic capsized it, the global travel and tourism ...

It’s been a bumpy ride for the automotive industry for a few years now. Supply chain shortages alongside inflation that slowed consumer spending and raised production costs have plagued the industry.

As customers, on the whole, we’re a picky lot. We want stores and shopping to be frictionless and innovative, but we pine for slow shopping to savor the experience. We want to be served, cossetted, ...

People know they need insurance — and yet, traditionally, it’s often been seen as a cumbersome afterthought or legal necessity that can feel overwhelming and confusing. However, customer experience ...

Sales forecasting is one of the most important things a company does as part of its business plan. It fuels sales planning and is used throughout an enterprise for staffing and budgeting. Despite its ...

E-commerce and digital marketplaces are fast-paced and always changing, so what trends can online retailers expect going into 2024? While in-person shopping is back in full swing, e-commerce continues ...

Customer service has always been a fundamental part of business, but it’s more important than ever now. Consumers expect a lot from brands – and have several to choose from. Customer satisfaction ...

Despite the vast amount of change in the ways we buy and sell, what customers want when they purchase from remains the same: a great customer experience (this applies to both B2B and B2C). If your ...