The SSA will introduce a multi-factor authorization policy with a new Security Authentication Pin in mid-August.

There is a surge of backlash against SSA’s escalating reliance on online identity proofing tools for routine transactions.

The SSA confirmed that beneficiaries and my Social Security account holders will not be required to visit a field office.

Withholding occurs when the SSA retains part of a monthly benefit payment until the overpayment debt is fully repaid.

AARP warned that steering people more toward its online identity proofing feature, SAP, will “exacerbate the agency’s ...

In regulatory filings made earlier this month, SSA had estimated that the planned requirements would result in over three million field office visits.

The agency did not have defined procedures to review nearly $2 billion in IT investments in fiscal 2024, a fact the GAO ...

A man says he was stunned to learn the government mistakenly declared him dead triggering a bureaucratic nightmare that shut ...