AI-first work platform provider introduces new workflow capabilities across Workplace, phone and customer experience products, expanding its enterprise agentic AI platform.

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...

Zoom Communications has announced a range of new AI features designed to help organisations automate tasks and improve ...

Zoom Communications has introduced Zoom Virtual Agent 3.0 (ZVA), the latest version of its virtual customer service automation platform. The update brings a new execution architecture and expanded AI ...

Zoom Communications< today announced the introduction of new workflow capabilities across Zoom Workplace, Zoom phone and Zoom CX, expanding its enterprise agentic AI platform. Zoom’s agentic AI ...

This most recent iteration of the virtual agent builds on Zoom AI Companion 3.0 to enable multi-step workflow automation ...

With new no‑code agents, enterprise search, and AI Docs/Sheets/Slides, Zoom aims to bridge collaboration and execution, even as rivals such as Microsoft and Google dominate core productivity platforms ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their ...