In the video taken by a bystander, the customer appeared to be upset that her online order was canceled A bystander video shows an angry customer throwing hot coffee at a McDonald's worker in Michigan ...

When someone has a fragile ego, they’ll get their back up over nothing. No one knows this better than customer service workers. Check out how this can come back and bite a customer. About a week ago ...

SANFORD, Fla. (WKRC) - A 7-Eleven worker allegedly imprisoned a customer inside the store for complaining about not receiving service fast enough. He told police that the clerk, 49-year-old Mike ...