Last year Minnesota launched a groundbreaking new tool for government, an AI-powered virtual assistant that could translate driver and vehicle processes into four different languages. Now, there’s new ...

Walmart is turning up the heat for the 2025 holiday shopping season with a sweeping deployment of artificial-intelligence ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Hari Gopalkrishnan, the chief technology and information officer for Bank of America, is responsible for the $4 billion spent ...

MMG Fusion has released its new Unified Communications and Task Manager tools as part of its virtual office assistant services for dental practices. Its Unified Communications tool, which replaces a ...

Administrative tasks play a key role in ensuring that hospitals run efficiently. However, rising operational costs and staffing shortages—which, as of 2022, vary from 1.5% in New York to a critical 64 ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today's fast-paced business world, entrepreneurs often find themselves overwhelmed with ...

Learn how AI-powered Copilot agents can transform your work processes, streamline tasks, and improve efficiency across various scenarios.

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

Your bank's virtual assistant is still pretty limited, but experts say it won't be long before it may start offering you ...

Samsung has partnered with developer of patient-facing virtual assistant tools IntelliTek Health to bring artificial intelligence and digital voice assistance to the post-discharge process. Under the ...

The first name on the list would be Windows Copilot, Microsoft’s brainchild, which is an innovative AI-powered assistant designed specifically for Windows users. Here are some of the key talking ...