Bias, and particularly unconscious bias, is tricky. It is present in the most well intentioned of individuals and can be challenging to identify and therefore manage. However, just because it is ...

“The Sell Sider” is a column written by the sell side of the digital media community. Today’s column is written by Randi Stipes, CMO of IBM Watson Advertising and Weather. As marketers, we are tasked ...

Bill Michael was so close to making a good point. The now-former UK chair of KPMG made headlines around the world in February when he was forced to resign after telling more than 500 of his employees ...

Implicit bias is a term that’s being used with increasing frequency, and you may nod your head when you hear it but not fully understand it. So, what is implicit bias, exactly? Psychologists define it ...

How do you defeat unconscious bias? First, you need to know what it is. Unconscious bias (also known as implicit bias) refers to unconscious forms of discrimination and stereotyping based on race, ...

The fire service has enacted diversity initiatives for quite some time now and has enjoyed some progress, but not enough. Fire chiefs have expressed frustration with recruitment, hiring, retention and ...

Our culture is divided between those who recognize how racism has endangered and oppressed people of color in our country, and those who are threatened by difference and believe they “make the rules.” ...

Bias is often thought of in the context of HR and staffing, but unconscious biases in customer service interactions can negatively affect your brand and thwart longer-term customer relationships.

Prince Harry denied that he and his wife, Meghan Markle, ever accused the royal family of racism, but says they are guilty of “unconscious bias.” In it, Markle alleged that when she was pregnant with ...