Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are ...

The ad pokes fun at Southwest’s old open seating policy—and reminds us of the brand’s ongoing list of broken promises. In ...

Customers have taken to social media platforms for days to complain about things like lack of overhead bin space and not being allowed to switch seats, even when there are plenty open.

"Is this now the new frontier airlines???" said one Southwest flyer on X.

Starting Tuesday, customers on Southwest flights will have assigned seats and the option of paying more to get their ...

Southwest Airlines switched from open seating to assigned seating on January 27th after over 50 years. Customers are ...

As of January 27, 2026, Southwest Airlines no longer has an open seating policy. Here's how Southwest now boards its aircraft and why it chose to go this route.

Last month, Southwest Airlines officially ditched its longstanding open-seating policy as it embraced an assigned seating model. However, a few weeks into the change, the airline has run into some ...

Southwest's new boarding system prompts mixed reactions from passengers on day one.

The famous numbered metal stanchions that for decades defined Southwest Airlines’ unique boarding process are coming down as the Dallas-based carrier laid out the final plans for a new boarding ...