At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.
Kicking off the event this week with his main stage keynote, CEO Bill McDermott warned about the AI blind spot facing enterprises today - offering his vision for why the ServiceNow platform protects ...
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Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. In case you’ve somehow missed the splashy TV ads starring Idris ...
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The first of its kind, Platform Copilot -- an AI Engineer Platform for ServiceNow CALGARY, ALBERTA, CANADA, September ...