Saying "No Problem" Instead of "You're Welcome" While saying "no problem," "no big deal," or "no worries" isn't technically ...

Talking to someone on a phone has always been second nature to me. When I was 13, my mother got a separate “children’s line” so that I had a private landline phone number in my room. And although I ...

Don’t laugh but there is a socially proper way to have the flu. And Anna Post, great-great-granddaughter of the doyen of proper etiquette, Emily Post, has put together the flu etiquette ground rules.

Dianne Isbell has written an etiquette column for the Belleville News-Democrat since 1987. She served as director of protocol for U.S. Air Force Communications Command before retiring in 2001. Derik ...