The Central Texas College Continuing Education department is offering two classes aimed to enhance the success of business owners and customer service providers. The first is a one-day class entitled ...

Airlines' mistakes are immediately broadcasted on Twitter and Facebook, but they have a shot at turning disgruntled passengers into dedicated fliers by offering a quick solution in a friendly tone. It ...

Oman Air's commitment to customer services excellence was in the spotlight recently when the Minister for Transport and Communications, His Excellency Dr Ahmad Al Futaisi, presented certificates to 29 ...