In response to questions from lawmakers, Delta says it’s not using AI to find the maximum price an individual will pay.

Delta Airlines has refuted claims it’s using AI to set personalized ticket prices, telling lawmakers they have never and will never use such a system. “There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized prices based on personal data,

Delta Air Lines said Friday it will not use artificial intelligence to set personalized ticket prices for passengers after facing sharp criticism from U.S. lawmakers. Last week, Democratic Senators Ruben Gallego,