CHICAGO (WLS) -- Fearing COVID-19, patients facing other medical emergencies like strokes and heart attacks are not calling 911 or going to emergency rooms soon enough, putting their own lives at risk ...

Riverside County is set to roll out a new 911 call distribution system that it hopes will reduce unnecessary ambulance rides to the hospital. "The new initiative empowers 911 dispatchers with an ...

Every Massachusetts 911 operator will learn new call-taking protocols to help them avoid the types of mistakes that slowed emergency responders’ search for a patient who died just a few feet from CHA ...