311 during 311 Photo Shoot at Steve Eichner Studio in New York City, New York, United States. 311's sophomore album Grassroots was recently re-released to celebrate its thirtieth anniversary, and ...

The life of a superstar NBA player comes with certain expectations, which is why 311 had to iron out a few things before landing Shaquille O'Neal for a cameo in their "You Wouldn't Believe" video back ...

Earlier this year, 311 bassist P-Nut announced that he planned to take a hiatus from the band after wrapping up all of their upcoming tour dates. But now, in a new statement on his social media, the ...

As the Great Recession took its toll on Buffalo, N.Y., the city government decided to staunch decay and neglect by targeting its limited resources on the neighborhoods with the greatest need. City ...

With the rise of digital, cities are pressed to answer demand for high citizen engagement with minimal — or preferably no — face-to-face involvement. The typical tool for this kind of automation has ...

For the city of New York, the discovery of one person’s trash has become a call center’s treasure. In 2002, while walking down an NYC street with three aides, newly elected New York City Mayor Michael ...

MEMPHIS, Tenn. — We’ve heard from numerous people in Memphis telling WREG they’re having trouble getting in touch with 311, to contact someone about issues in their neighborhood like debris pickup.

This story is part of the KXAN Data Hub, where numbers help tell the whole story. We’ve created several data-driven stories and databases on topics including weather and climate, politics, education, ...

MEMPHIS, Tenn. - The City of Memphis said the 311 system was getting a high number of calls, and encouraged citizens to submit requests through two additional options. "We're currently experiencing a ...

MEMPHIS, Tenn. — WREG got a look at the place where Memphians are told to call when they have city complaints. 311 is how you connect with the City of Memphis for services, but many have been telling ...