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J.D. Power, Delta Air Lines

The Hill on MSN · 23h

Which US airlines fared worst in J.D. Power’s customer satisfaction survey?

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — but some carriers fared better than others with passengers.

USA TODAY · 4d

JetBlue, Southwest top the JD Power charts for airline customer satisfaction in 2025

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey warns of uncertainty ahead.

Fortune on MSN · 3d

The best airline depends on where you sit, finds J.D. Power’s 2025 airline satisfaction survey

JetBlue, Delta and Southwest topped the 2025 J.D. Power airline satisfaction survey. JetBlue was the top carrier for first/business class service. Delta won the premium economy category and Southwest ranked highest with economy passengers.

2d

The number one reason drivers are switching car insurance

A new survey from J.D. Power indicates the largest segment of drivers are shopping for new car insurance in order to benefit ...

4don MSN

The U.S. Airlines Delivering the Best—and Worst—Customer Experiences in 2025

Between rising fuel costs, labor shortages, technological disruptions, and softer demand, the airline industry is facing a ...

Scripps News on MSN2d

Passengers rate their favorite airlines. Here’s who came out on top

Travelers may be flying less, but they’re happier when they do, according to a new survey. Can you guess the top-rated ...

3d

Airline satisfaction soars: Travelers are happier with fewer fellow passengers clogging up flights in 2025

Air travel volume has fallen this year, but customers are having better experiences, according to a new survey from J.D.

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